At the moment, we only offer shipping within the UK. However, we're working on expanding our services in the future.

As we offer Cash on Delivery, we do not have a traditional return policy. However, if you receive a damaged or incorrect item, please do not accept the items from the delivery guy and contact us immediately via email at orders@matrixfurniture.co.uk or Whatsapp +44 7456 452785 for assistance.

Yes, we offer customizable options for most of our products. If you have specific requirements or preferences, please reach out to our customer support and we'll be happy to assist you.

You can reach our customer support team via email at orders@matrixfurniture.co.uk or Whatsapp +44 7456 452785. We're here to assist you with any questions or concerns you may have.

Yes, you may be able to change your shipping address after your order is placed, but it depends on the status of your order and our shipping processes. Please contact our customer support team as soon as possible with your order details, and we'll do our best to accommodate your request.

Your order will typically be shipped within 3-7 business days, depending on the availability of the items and our current order volume.